I’ve Been Chased (Continued)

Audio reading

Audio reading by Polly on Amazon Web Services

Cybersecurity · Platforms · Business · Surveillance · tech

Streaming platforms would have to admit that digital borders aren’t real borders. Corporations would have to redesign their systems so that suspicion isn’t the default state of the user.

Anna imagines logging in the way she unlocks her phone: one gesture, one breath, no interrogation. David imagines a world where he isn’t forced to decode mangled questions shouted across hemispheres. And I imagine a Saturday when Chase doesn’t call me three times to ask whether I have recently been threatened by Walmart.

The coffee hisses again. Steam rises in a narrow ribbon. The kitchen is quiet. My phone is still. For a moment, the silence feels like a future no one has built yet—one where not everything requires proving I exist.

The phone rings. And then, inevitably: “I’m sorry I can’t approve your transaction. Is there anything else I can help you with? Have a nice day.”

Bibliography

1. Thompson, Clive. “Why Captcha Pictures Feel Uncanny.” OneZero, 2021. A cultural analysis of CAPTCHA distortion and its psychological effects.

2. Baird, Henry et al. “CAPTCHA Design and Resistance.” University of Wisconsin Pattern Recognition Group, 2017. A technical explanation of why CAPTCHAs intentionally challenge human perception.

3. Mirchandani, Kiran. The Global Call Center: Accent Neutralization and Identity. Routledge, 2012. A study of accent “neutralization” pressures in offshore call centers.

4. Arora, Payal. “Voices From the Line: Emotional Labor in Indian BPOs.” New Media &amp Society, 2020. Interviews documenting the emotional cost of global support labor.

5. Netflix Media Center. “Account Sharing and Household Verification Policy Update.” 2023. Official guidelines on Netflix’s home-network restrictions.

6. Hulu Support Bulletin. “VPN and Proxy Detection Systems.” 2024. Documentation of false positives in VPN detection tools.

7. Exabeam Research Group. “MFA Fatigue Attacks: Trends and Mitigations.” 2023. A technical report on push-bombing and authentication fatigue.

8. FIDO Alliance. “Passkeys and the Future of Passwordless Authentication.” 2023. Overview of passkey adoption across major platforms.

9. Microsoft Identity Research. “Risk-Based Authentication: A Technical Overview.” 2024. Summary of behavioral risk-scoring systems in real-world deployments.

10. Microsoft Identity Research. “Continuous Access Evaluation and Continuous Authentication.” 2024. Documentation describing device-level continuous authentication.

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